Backup3G/EWC/Error Listing EWC

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Revision as of 03:28, 20 February 2008

FSntcpio

Error	FSbusplit: Couldn't change to directory <directory>
Reason	FSbusplit was unable to change to <directory>.
Solution	Check that the directory exists and is accessible.
Error	FSbusplit: Couldn't read file <file>
Reason	FSbusplit was unable to access the specified file.
Solution	Check that the file exists and is accessible.
Error	Partition size not specified. Aborting.
Reason	FSbusplit requires specifying a partition size.
Solution	Check that the partition size is specified with the -P flag.
Error	WARNING: -s or -S flags only allowed in selected file backup WARNING: Flags ignored
Reason	File selection flags -s or -S can only be specified when performing a selected file backup.
Solution	Only specify these flags if you are performing a selected backup.
Error	WARNING: Couldn't access <directory>/.FSbackup WARNING: Defaulting to FULL backup
Reason	Performing an incremental backup relies on having access to a file called .FSbackup in the root of the directory to be backed up. You will get this message if this file does not exist or is not readable.
Solution	Check that the file exists and is readable.
Error	WARNING: Couldn't write to directory <directory> WARNING: Defaulting to FULL backup
Reason	Performing an incremental backup relies on having write access to the directory being backed up. You will get this message if the SYSTEM account cannot write to the specified directory.
Solution	Allow the SYSTEM account to have write access to the specified directory.

FSregback

Error	Couldn't find ebc.dat
Reason	Sregback uses ntcpio to recover the ebc.dat file. This file contains details of the registry keys backed up. This error will occur if ntcpio reports that it was successful, but the ebc.dat file was not recovered.
Solution	Check that the tape contains a valid registry backup and is not corrupt.
Error	Error: <directory> directory already exists
Reason	In order to perform a registry backup or restore a temporary directory must be created. FSregback will fail if this directory already exists.
Solution	It is likely that the directory is left over from a previous registry backup or recovery. If this is the case, remove the directory.
Error	Failed to backup profiles
Reason	Once the profile list has been determined, FSregback attempts to backup the profile directories using ntcpio. This error occurs if ntcpio fails to backup these directories.
Solution	Check for other error messages from the ntcpio command.
Error	Failed to backup registry
Reason	Once the registry has been dumped to file, FSregback attempts to back these files up using ntcpio. This error occurs if ntcpio fails to backup these files.
Solution	Check for other error messages from the ntcpio command.
Error	Failed to output profiles
Reason	FSregback calls regback to output the list of profiles to be backed up. This error occurs if regback returns a non zero exit status.
Solution	Check for other error messages from the regback command.
Error	Failed to output registry
Reason	FSregback calls regback to output the registry. This error occurs if regback returns a non zero exit status.
Solution	Check for other error messages from the regback command.
Error	Failed to recover profile(s)
Reason	For a profile recovery, the data is recovered using ntcpio. If ntcpio fails for any reason, this error will occur.
Solution	It is possible that the data is corrupt. Check for ntcpio error messages.
Error	Failed to recover registry
Reason	For a registry restore, the data must first be extracted from tape and saved to file. This is done by the ntcpio command. Also regback is used to restore the keys from file. If ntcpio or regback fail for any reason, this error will occur.
Solution	It is possible that the data is corrupt. Check for ntcpio and regback error messages.
Error	Failed to recover registry header
Reason	For an index to be generated, FSregback uses ntcpio to recover the ebc.dat file. This file contains details of the registry keys backed up. This error will occur if ntcpio failed to recover this file.
Solution	It is possible that the data is corrupt. Check for ntcpio and regback error messages.
Error	Unable to change to <directory>
Reason	To perform a registry backup or restore FSregback must change to <directory>. Failure to change to this directory will result in this error.
Solution	Check that the directory exists and is accessible

FSremote

Error	FSbusplit: Couldn't change to directory <directory>
Reason	FSbusplit was unable to change to <directory>.
Solution	Check that the directory exists and is accessible.
Error

busplit.exe

Error	Couldn't create <file>
Reason	busplit was unable to create the specified file.
Solution	Check that sufficient system resources and access rights exist for the file to be created.
Error	Couldn't create temp file
Reason	Unable to create a temporary file.
Solution	Check that the required resources are available and accessible to create this file.
Error	Couldn't open <file>
Reason	busplit was unable to open the specified file.
Solution	Check that the file exists and is accessible.
Error	Couldn't stat <file>
Reason	Unable to determine the files attributes.
Solution	Check that the file exists and is accessible.
Error	Illegal size - <size>
Reason	The specified partition size is invalid.
Solution	Specify a valid partition size. eg. busplit 20000 <file_prefix> or busplit 20000:200000 <file_prefix>.
Error	Too many partitions needed
Reason	The number of partitions required is greater than the maximum partitions specified.
Solution	Increase the maximum number of allowed partitions or increase the partition size.
Error	WARNING: "<file>" larger than the maximum size (<size>KB). Not backed up.
Reason	Only files that are less than the specified maximum size can be backed up.
Solution	Increase the maximum size or back the file up separately.
Error	WARNING: "<file>" larger than the partition size. Not backed up.
Reason	Only files that are less than the specified partition size can be backed up.
Solution	Increase the partition size or back the file up separately.

cos

Error	Command not specified
Reason	The command for cos to execute was not supplied.
Solution	Supply command for cos to execute using -R flag.
Error	Could not allocate memory
Reason	cos was unable to allocate enough memory for it to execute. The system is short on memory.
Solution	Free up some memory by shutting down other applications.
Error	Could not determine application home directory
Reason	The Enterprise Windows Client application home needs to be retrieved from the registry. The attempt to retrieve this value failed.
Solution	Check that registry entry for HomeDir exists and is valid.
Error	Could not execute specified command
Reason	The command specified could not be executed.
Solution	Check that the command exists and the syntax is correct.
Error	Could not set TEMP variable
Reason	cos needs to set the variable TEMP to point to a location where temporary files can be created. It sets this variable to the $SYSTEMDRIVE/tmp directory.
Solution	Check that the SYSTEM account has the SYSTEMDRIVE variable set correctly.

devio

Error	FSbusplit: Couldn't change to directory <directory>
Reason	FSbusplit was unable to change to <directory>.
Solution	Check that the directory exists and is accessible.
Error Error: Couldn't access drive <drive>: <error number> Reason: The drive specified could not be accessed. Either the drive name is invalid or there is a problem with the tape drive. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. Check that the tape name is correct and that the tape drive is working. Error: Couldn't allocate memory for I/O buffer Reason: Devio was unable to allocate enough memory for it to execute. The system is short on memory. Solution: Free up some memory by shutting down other applications. Error: Create pipe failed Reason: Devio was unable to create a pipe to be used to read data from the child process. System error. Solution: No solution. Error: Device not specified (-d) Reason: The tape device was not specified for devio to operate on. Solution: Specify the tape device using the -d flag. eg. devio -d tape0 Alternatively you can set either the TAPE or DEVICE environment variables. Error: Drive does not support filemarks Reason: In order to distinguish between data files on tape, filemarks are needed. The tape device being used does not support long, short or normal filemarks. Solution: This tape device is not supported. Error: Error reading from Standard Input: <error number> Reason: Devio has encountered an error whilst trying to read data from standard input. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. Error: Error writing to Standard Output: <error number> Reason: Devio has encountered an error whilst trying to write data to the standard output stream. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. Error: Execute command failed Reason: The command passed to devio was unable to be executed. Solution: Check that the command exists and the syntax is correct. Error: Expected to read <amount> KB Reason: Devio was told to read <amount> KB, but read less than the amount specified. Solution: Check that the tape is valid and that <amount> KB of data is available to be read from the tape. Error: Failed to close write handle Reason: Devio was unable to close the write handle for the pipe. System error. Solution: No solution. Error: Failed to duplicate write handle Reason: Devio was unable to duplicate the write handle for the pipe. System error. Solution: No solution. Error: Failed to initialise tape: <error number> Reason: A system error has occurred whilst trying to initialise the tape. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. It is possible that the tape or tape device is faulty. Error: Failed to initialise tape drive: <error number> Reason: A system error has occurred whilst trying to initialise the tape drive. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. Error: Failed to seek position: <error number> Reason: Devio was unable to seek to the position specified on the tape. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. Check that the tape and the seek position are valid. Error: Failed to skip filemark: <error number> Reason: If devio is writing to a pipe and the pipe is ended before the data has finished being read from the tape, it will skip to the next filemark on the tape. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. It is possible that the tape is faulty. Try another tape. Error: Hit end of medium on <drive> Reason: Devio has encountered the end of the tape. Solution: A tape with a larger capacity is required. Alternatively the data could be split over multiple tapes. Error: I/O error reading from <drive>: <error number> Reason: An error was encountered whilst trying to read from the <drive> tape drive. The exact error can be determined by running: net helpmsg <error number> Solution: It is possible that the tape is faulty. Check that the tape contains data. Error: I/O error writing tapemark to <drive>: <error number> Reason: Devio was unable to write a tapemark after the data. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. Error: I/O error writing to <drive>: <error number> Reason: An error was encountered whilst trying to write to the <drive> tape drive. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. It is possible that the tape is faulty. Try another tape. Error: Illegal blocksize (-b) Reason: The value supplied for the blocksize is invalid. Blocksize must be an integer value. Solution: Use integer value as argument for blocksize. e.g. devio -b 32 Error: Illegal capacity (-c) Reason: The value supplied for the capacity is invalid. Capacity must be an integer value. Solution: Use integer value as argument for capacity. e.g. devio -c 1048576 Error: Illegal read amount (-r) Reason: The value supplied for the read amount is invalid. Read amount must be an integer value. Solution: Use integer value as argument for read amount. e.g. devio -r 1024 Error: Illegal status update time (-t) Reason: The value supplied for the status update time is invalid. Status update time must be an integer value. Solution: Use integer value as argument for status update time. e.g. devio -t 60 Error: Illegal volume number (-v) Reason: The value supplied for the volume number is invalid. Volume number must be an integer value. Solution: Use integer value as argument for volume number. eg. devio -v 1 Error: Media change failed on <drive> Reason: A error occurred whilst changing the tape. Solution: Check that the new tape is valid. Error: Tape is not partitioned Reason: The tape in the drive is not formatted correctly with valid tape partitions. Solution: Partition the tape correctly. Error: Tape is write protected Reason: Devio is unable to write to the tape as it is write protected. Solution: Move the protection tab on the tape so that the tape is writeable. Error: There is no tape loaded Reason: There is no tape in the specified drive. Solution: Load a tape in the specified drive.

devscan

Error	FSbusplit: Couldn't change to directory <directory>
Reason	FSbusplit was unable to change to <directory>.
Solution	Check that the directory exists and is accessible.
Error Error: Couldn't access drive <drive>: <error number> Reason: The drive specified could not be accessed. Either the drive name is invalid or there is a problem with the tape drive. The exact error can be determined by running: net helpmsg <error number> Solution: Check that the tape name is correct and that the tape drive is working. Error: Couldn't allocate memory for I/O buffer Reason: Devscan was unable to allocate enough memory for the buffer. The system is short on memory. Solution: Free up some memory by shutting down other applications. Error: Error <number>: Failed to initialise tape Reason: A general error has occurred whilst trying to initialise the tape. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. It is possible that the tape or tape device is faulty. Error: I/O error: file <file>, block <block> Reason: Devscan encountered an error reading at file <file> and block <block>. Solution: Try reading the tape again. If the problem persists it is likely that the data or tape is corrupt. Error: Illegal blocksize (-b) Reason: The value supplied for the blocksize is invalid. Blocksize must be an integer value. Solution: Use integer value as argument for blocksize. e.g. devscan -b 32 Error: Illegal datasize (-d) Reason: The value supplied for the datasize is invalid. Datasize must be an integer value. Solution: Use integer value as argument for datasize. e.g. devscan -d 1048576 Error: Illegal number of files (-f) Reason: The value supplied for the number of files is invalid. The number of files must be an integer value. Solution: Use integer value as argument for number of files. e.g. devscan -f 4 Error: Tape is not partitioned Reason: The tape in the drive is not formatted correctly with valid tape partitions. Solution: Partition the tape correctly. Error: There is no tape loaded Reason: There is no tape in the specified drive. Solution: Load a tape in the specified drive.

end_label

Error	end_label: Illegal or missing media capacity
Reason	In order to have an end_label, the media capacity must be supplied as an argument to end_label. Either the value was not supplied or the value supplied is invalid.
Solution	Supply a valid media capacity value.

ewc.exe

Error	FSbusplit: Couldn't change to directory <directory>
Reason	FSbusplit was unable to change to <directory>.
Solution	Check that the directory exists and is accessible.
Error Error: Couldn't find Home Directory Reason: The variable EWC_HOME needs to be set for the Enterprise Windows Client to set various paths. Either the EWC_HOME variable is not set or the registry entry is invalid. Solution: Set the EWC_HOME variable to point to the location of the Enterprise Windows Client home directory. Check the registry entry for the Enterprise Windows Client HomeDir value. Error: Couldn't find server directory Reason: This error results from a failed attempt by ewc.exe to change to the server directory. Solution: Ensure that the Enterprise Windows Client is installed correctly. Also check that the server directory exists and is accessible. Error: Failed to read file: <file> Reason: The specified file could not be found or opened. Solution: Check that the file exists and is accessible. The file should be located in the server directory. Error: Failed to write to file: <file> Reason: The specified file could not be written to. Solution: Check that appropriate permissions exist for the file to be opened or created. Error: Fatal Error Reason: The Enterprise Windows Client has encountered a fatal error. Solution: It is likely that this fault was caused by a system error. Restart the Enterprise Windows Client. Error: Incr Tcl Initialisation Error Reason: The Enterprise Windows Client failed to initialize incr tcl. Solution: Fatal error, the software has been corrupted. Re-install the Enterprise Windows Client. Error: Internal Error Reason: The Enterprise Windows Client failed to access a critical file. The startup.tcl file in the lib directory. Solution: Fatal error, the software has been corrupted. Re-install the Enterprise Windows Client. Error: Library Initialisation Error Reason: The Enterprise Windows Client failed to initialize an internal library. Solution: Fatal error, the software has been corrupted. Re-install the Enterprise Windows Client. Error: Tcl Initialisation Error Reason: The Enterprise Windows Client failed to initialize tcl. Solution: Check that the tcl76.dll exists and is accessible in the Enterprise Windows Client bin directory. Error: Tk Initialisation Error Reason: The Enterprise Windows Client failed to initialize tk. Solution: Check that the tk42.dll exists and is accessible in the Enterprise Windows Client bin directory.

file_excl.exe

Error	Couldn't open <file>
Reason	file_excl was unable to open the specified file.
Solution	Check that the file exists and is accessible.
Error	Bad file pattern: <pattern>
Reason	The file pattern is NULL or the syntax is invalid.
Solution	Supply a valid file pattern.

file_list.exe

Error	Couldn't open <file>
Reason	file_list was unable to open the specified file.
Solution	Check that the file exists and is accessible.
Error	Couldn't access <file>
Reason	Unable to determine the files attributes.
Solution	Check that the file exists and is accessible.
Error	Can not read directory <directory>
Reason	Unable to read entries from the specified directory.
Solution	Check that the directory exists and is accessible.

mt.exe

Error	FSbusplit: Couldn't change to directory <directory>
Reason	FSbusplit was unable to change to <directory>.
Solution	Check that the directory exists and is accessible.
Error Error: <device>: compression not supported Reason: The device does not support hardware compression. Solution: No solution. Error: <device>: device busy Reason: The device is currently being controlled by another process. Solution: Wait for the command to finish. Error: <device>: no such device or address Reason: The device name supplied is not a valid tape device. Solution: Specify a valid device name. e.g. mt -f tape0 Error: <device>: there is no media in the drive Reason: In order to perform magnetic tape operations, a tape must be loaded in the specified drive. Solution: Load a tape in the specified drive. Error: mt: error accessing device: <error number> Reason: mt was unable to access the tape device. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. Error: mt: error accessing tape: <error number> Reason: mt was unable to access the tape. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred. Error: mt: error setting compression: <error number> Reason: mt was unable to set the compression either on or off. The exact error can be determined by running: net helpmsg <error number> Solution: Will depend on the error that has occurred.

ntcpio.exe

Error	FSbusplit: Couldn't change to directory <directory>
Reason	FSbusplit was unable to change to <directory>.
Solution	Check that the directory exists and is accessible.
Error Error: Couldn't change to <directory> Reason: regback was unable to change to the directory specified with the -d option. Solution: Check that the directory exists and is accessible. Error: Error accessing profile <user sid>: <error number> Reason: An error was encountered whilst trying to access the specified user profile. Solution: Will depend on the error that has occurred. Error: Error accessing registry Reason: regback was unable to access the registry. It is possible that the registry is corrupted or is temporarily inaccessible. Solution: Check that the registry has not been corrupted. Error: Error Creating data file Reason: Details of which keys have been backup up are stored in a file called ebc.dat. This error occurs if this file was unable to be created. Solution: Check permissions on the directory where the file is created. Unless otherwise specified this will be a directory in /tmp. Error: Error getting process token Reason: Unable to to get the process token. System error. Solution: No solution. Error: Error opening <key>: <error number> Reason: An error was encountered whilst trying to access the specified registry key. Solution: Will depend on the error that has occurred. Error: Error opening <key>: Access Denied Reason: You do not have permission to access the specified registry key. Solution: Only users with sufficient privileges can access the registry. Error: Error saving <key>: <error number> Reason: The system call to write the specified key to file failed. Solution: Will depend on the error that has occurred. The problem is likely to be either in accessing the registry or writing the data to file. Error: Error replacing <key>: Access Denied Reason: You do not have permission to restore the specified registry key. Solution: Only users with sufficient privileges can restore the registry. Error: Error replacing <key>: <error number> Reason: The system call to restore the specified key from file failed. Solution: Will depend on the error that has occurred. The problem is likely to be either in accessing the registry or reading the data from file. Error: Insufficient Privileges Reason: You do not have permissions to perform the requested action. Solution: This command can only be performed by users whose policy includes the backup right. Error: Unable to get profile path for <user sid>: <error number> Reason: An error was encountered whilst trying to access the specified registry entry for the user profile. Solution: Will depend on the error that has occurred. Error: Unknown Privilege <SE_BACKUP_NAME> Reason: The privilege <SE_BACKUP_NAME> does not exist on this host. Solution: The operating system configuration has been altered. This privilege should exist. Error: Unknown Privilege <SE_RESTORE_NAME> Reason: The privilege <SE_RESTORE_NAME> does not exist on this host. Solution: The operating system configuration has been altered. This privilege should exist. Error: Unknown Privilege <SE_SHUTDOWN_NAME> Reason: The privilege <SE_SHUTDOWN_NAME> does not exist on this host. Solution: The operating system configuration has been altered. This privilege should exist.

regback.exe

Error	FSbusplit: Couldn't change to directory <directory>
Reason	FSbusplit was unable to change to <directory>.
Solution	Check that the directory exists and is accessible.
Error Error: Couldn't change to <directory> Reason: regback was unable to change to the directory specified with the -d option. Solution: Check that the directory exists and is accessible. Error: Error accessing profile <user sid>: <error number> Reason: An error was encountered whilst trying to access the specified user profile. Solution: Will depend on the error that has occurred. Error: Error accessing registry Reason: regback was unable to access the registry. It is possible that the registry is corrupted or is temporarily inaccessible. Solution: Check that the registry has not been corrupted. Error: Error Creating data file Reason: Details of which keys have been backup up are stored in a file called ebc.dat. This error occurs if this file was unable to be created. Solution: Check permissions on the directory where the file is created. Unless otherwise specified this will be a directory in /tmp. Error: Error getting process token Reason: Unable to to get the process token. System error. Solution: No solution. Error: Error opening <key>: <error number> Reason: An error was encountered whilst trying to access the specified registry key. Solution: Will depend on the error that has occurred. Error: Error opening <key>: Access Denied Reason: You do not have permission to access the specified registry key. Solution: Only users with sufficient privileges can access the registry. Error: Error saving <key>: <error number> Reason: The system call to write the specified key to file failed. Solution: Will depend on the error that has occurred. The problem is likely to be either in accessing the registry or writing the data to file. Error: Error replacing <key>: Access Denied Reason: You do not have permission to restore the specified registry key. Solution: Only users with sufficient privileges can restore the registry. Error: Error replacing <key>: <error number> Reason: The system call to restore the specified key from file failed. Solution: Will depend on the error that has occurred. The problem is likely to be either in accessing the registry or reading the data from file. Error: Insufficient Privileges Reason: You do not have permissions to perform the requested action. Solution: This command can only be performed by users whose policy includes the backup right. Error: Unable to get profile path for <user sid>: <error number> Reason: An error was encountered whilst trying to access the specified registry entry for the user profile. Solution: Will depend on the error that has occurred. Error: Unknown Privilege <SE_BACKUP_NAME> Reason: The privilege <SE_BACKUP_NAME> does not exist on this host. Solution: The operating system configuration has been altered. This privilege should exist. Error: Unknown Privilege <SE_RESTORE_NAME> Reason: The privilege <SE_RESTORE_NAME> does not exist on this host. Solution: The operating system configuration has been altered. This privilege should exist. Error: Unknown Privilege <SE_SHUTDOWN_NAME> Reason: The privilege <SE_SHUTDOWN_NAME> does not exist on this host. Solution: The operating system configuration has been altered. This privilege should exist.

service

Error	Could not open <file>
Reason	The specified file could not be opened. The application home db directory is also checked for this file.
Solution	Check that the file exists and is accessible.
Error	WINDIR variable not set
Reason	The service script relies on the variable WINDIR being set. It uses this variable to locate the Windows NT net command. i.e. $WINDIR/system32/net
Solution	Check that the SYSTEM account has the WINDIR variable set correctly.

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